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Campaign Management and OptimizationCommoditization and technological advancements have opened new options for insurance customers and reduced the cost of switching providers. For insurance companies this trend has led to intense competition and high customer acquisition costs, which, along with rising lapse rates, continue to chip away the bottom line To succeed, insurance providers must not only improve their ability to retain customers, but find new ways to maximize customer profitability over the life of each customer relationship through effective use of sales channels. To do this, marketers require more precise segmentation and more frequent and sophisticated communications than ever before – communications that involve multiple stages and span multiple channels, from radio and television to direct mail, telemarketing, e-mail and the Web. Given so many obstacles and such high stakes, how can you improve the efficiency of your marketing efforts and ensure that the right offer is reaching the right person at the right time? How SAS can help By fully integrating SAS' powerful customer analytics with industry-leading campaign management technology, SAS enables you to gain a complete picture of your customers, automate complex marketing campaigns and increase both their efficiency and profitability. With SAS, you can:
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